Your Data, Protected
Privacy Policy
How IEWEAR collects, uses, and safeguards your personal information across our website and services.
Last updated: January 2026
IEWEAR is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
- • Personal information: name, email, phone number, and delivery address provided during registration or checkout.
- • Measurement information: bespoke measurement details submitted for tailoring requests.
- • Payment information: order amount and payment method. We do not store full card details.
- • Usage data: IP address, browser type, pages visited, and clickstream data via analytics tools.
How We Use Your Information
- • To process and fulfil your orders including bespoke tailoring requests and delivery.
- • To send order confirmations, shipping updates, and support messages.
- • To personalise your shopping experience and show relevant product recommendations.
- • To improve our website, detect fraud, and comply with legal obligations.
- • To send marketing emails and SMS if you have opted in (you may unsubscribe any time).
How We Protect Your Data
- • All data is transmitted over encrypted HTTPS/SSL connections.
- • Bespoke measurement data is stored with restricted access — only authorised tailoring staff may view it.
- • We do not sell, rent, or share your personal data with third parties for marketing purposes.
- • Payment transactions are processed by PCI-DSS compliant payment gateways.
Sharing of Information
- • Courier and logistics partners (including domestic couriers such as M&P, TCS, Leopard, and PostEx, and international shipping carriers for cross-border orders) receive your name, phone, and delivery address to fulfil delivery.
- • Payment gateways receive transaction details necessary to process your payment.
- • We may share data with government or regulatory authorities if required by law.
- • We use Google Analytics for website analytics — this data is anonymised.
Cookies
- • We use essential cookies to keep you logged in and remember your bag.
- • Analytics cookies help us understand how visitors use our site (Google Analytics).
- • You can disable cookies in your browser settings, but some features may not work correctly.
Your Rights
- • Access: Request a copy of the personal data we hold about you.
- • Correction: Ask us to correct any inaccurate information.
- • Deletion: Request deletion of your account and associated data.
- • Opt-out: Unsubscribe from marketing communications at any time.
- • To exercise these rights, email us at support@iewear.com.
For privacy-related enquiries or to exercise your rights, contact us at support@iewear.com. We aim to respond within 5 business days.